Terms and Conditions

Effective as of October 24, 2023

Agreement between User and www.novaplumeva.com
Welcome to www.novaplumeva.com. The www.novaplumeva.com website (the "Site") is
comprised of various web pages operated by LunarSun LLC d.b.a. Nova Plume Virtual
Assistance. www.novaplumeva.com is offered to you conditioned on your acceptance without
modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of
www.novaplumeva.com constitutes your agreement to all such Terms. Please read these terms
carefully, and keep a copy of them for your reference.

www.novaplumeva.com is an E-Commerce Site.

Nova Plume Virtual Assistance provides remote administrative, business, and creative support
services for business owners and entrepreneurs.

Privacy
Your use of www.novaplumeva.com is subject to LunarSun LLC d.b.a. Nova Plume Virtual
Assistance's Privacy Policy. Please review our Privacy Policy, which also governs the Site and
informs users of our data collection practices.

Electronic Communications
Visiting www.novaplumeva.com or sending emails to LunarSun LLC d.b.a. Nova Plume Virtual
Assistance constitutes electronic communications. You consent to receive electronic
communications and you agree that all agreements, notices, disclosures and other communications
that we provide to you electronically, via email and on the Site, satisfy any legal requirement that
such communications be in writing.

Children Under Thirteen
LunarSun LLC d.b.a. Nova Plume Virtual Assistance does not knowingly collect, either online or
offline, personal information from persons under the age of thirteen. If you are under 18, you may
use www.novaplumeva.com only with permission of a parent or guardian.

Cancellation/Refund Policy
The initial agreement, signed by both Parties, may be terminated, postponed, or delayed, in whole
or in part, by
the Parties upon 14 days’ written notice to the other party. In the event of a Termination, all work
by Contractor will remain the property of Client. Upon termination, Client shall pay Contractor for
the Services completed on a pro rata basis within 14 days of receipt of a detailed invoice sent via
electronic or United States mail.
Upon termination by either party in accordance with any of the provisions of this Agreement,
neither
Party shall be liable to the other, because of the termination for damages on account of the loss of
prospective profits or anticipated sales or on account of expenditures, investments, leases, or
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commitments in connection with the business or goodwill of Contractor or Client.

Links to Third Party Sites/Third Party Services
www.novaplumeva.com may contain links to other websites ("Linked Sites"). The Linked Sites are
not under the control of LunarSun LLC d.b.a. Nova Plume Virtual Assistance and LunarSun LLC
d.b.a. Nova Plume Virtual Assistance is not responsible for the contents of any Linked Site,
including without limitation any link contained in a Linked Site, or any changes or updates to a
Linked Site. LunarSun LLC d.b.a. Nova Plume Virtual Assistance is providing these links to you
only as a convenience, and the inclusion of any link does not imply endorsement by LunarSun LLC
d.b.a. Nova Plume Virtual Assistance of the site or any association with its operators.

Certain services made available via www.novaplumeva.com are delivered by third party sites and
organizations. By using any product, service or functionality originating from the
www.novaplumeva.com domain, you hereby acknowledge and consent that LunarSun LLC d.b.a.
Nova Plume Virtual Assistance may share such information and data with any third party with
whom LunarSun LLC d.b.a. Nova Plume Virtual Assistance has a contractual relationship to
provide the requested product, service or functionality on behalf of www.novaplumeva.com users
and customers.

No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use
www.novaplumeva.com strictly in accordance with these terms of use. As a condition of your use
of the Site, you warrant to LunarSun LLC d.b.a. Nova Plume Virtual Assistance that you will not
use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the
Site in any manner which could damage, disable, overburden, or impair the Site or interfere with
any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any
materials or information through any means not intentionally made available or provided for through
the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the
compilation thereof, and any software used on the Site, is the property of LunarSun LLC d.b.a.
Nova Plume Virtual Assistance or its suppliers and protected by copyright and other laws that
protect intellectual property and proprietary rights. You agree to observe and abide by all
copyright and other proprietary notices, legends or other restrictions contained in any such content
and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create
derivative works, or in any way exploit any of the content, in whole or in part, found on the Site.
LunarSun LLC d.b.a. Nova Plume Virtual Assistance content is not for resale. Your use of the
Site does not entitle you to make any unauthorized use of any protected content, and in particular
you will not delete or alter any proprietary rights or attribution notices in any content. You will use
protected content solely for your personal use, and will make no other use of the content without
the express written permission of LunarSun LLC d.b.a. Nova Plume Virtual Assistance and the
copyright owner. You agree that you do not acquire any ownership rights in any protected content.
We do not grant you any licenses, express or implied, to the intellectual property of LunarSun
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LLC d.b.a. Nova Plume Virtual Assistance or our licensors except as expressly authorized by
these Terms.

International Users
The Service is controlled, operated and administered by LunarSun LLC d.b.a. Nova Plume
Virtual Assistance from our offices within the USA. If you access the Service from a location
outside the USA, you are responsible for compliance with all local laws. You agree that you will
not use the LunarSun LLC d.b.a. Nova Plume Virtual Assistance Content accessed through
www.novaplumeva.com in any country or in any manner prohibited by any applicable laws,
restrictions or regulations.

Indemnification
You agree to indemnify, defend and hold harmless LunarSun LLC d.b.a. Nova Plume Virtual
Assistance, its officers, directors, employees, agents and third parties, for any losses, costs,
liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of
or inability to use the Site or services, any user postings made by you, your violation of any terms
of this Agreement or your violation of any rights of a third party, or your violation of any applicable
laws, rules or regulations. LunarSun LLC d.b.a. Nova Plume Virtual Assistance reserves the right,
at its own cost, to assume the exclusive defense and control of any matter otherwise subject to
indemnification by you, in which event you will fully cooperate with LunarSun LLC d.b.a. Nova
Plume Virtual Assistance in asserting any available defenses.

Arbitration
In the event the parties are not able to resolve any dispute between them arising out of or
concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or
otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved
only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single
neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration
service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's
award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the
event that any legal or equitable action, proceeding or arbitration arises out of or concerns these
Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable
attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and
Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or
indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree
that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The
entire dispute, including the scope and enforceability of this arbitration provision shall be
determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms
and Conditions.

Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class
arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE
THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S
INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY
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PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH
AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE
OTHER. Further, unless both you and LunarSun LLC d.b.a. Nova Plume Virtual Assistance agree
otherwise, the arbitrator may not consolidate more than one person's claims, and may not
otherwise preside over any form of a representative or class proceeding.

Liability Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR
AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR
TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE
INFORMATION HEREIN. LUNARSUN LLC D.B.A. NOVA PLUME VIRTUAL
ASSISTANCE AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR
CHANGES IN THE SITE AT ANY TIME.

LUNARSUN LLC D.B.A. NOVA PLUME VIRTUAL ASSISTANCE AND/OR ITS
SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY,
RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE
INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS
CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE,
PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS"
WITHOUT WARRANTY OR CONDITION OF ANY KIND. LUNARSUN LLC D.B.A.
NOVA PLUME VIRTUAL ASSISTANCE AND/OR ITS SUPPLIERS HEREBY DISCLAIM
ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION,
SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL
IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT
SHALL LUNARSUN LLC D.B.A. NOVA PLUME VIRTUAL ASSISTANCE AND/OR ITS
SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL,
SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER
INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR
PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR
PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE
OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE
SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND
RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING
OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT,
NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF LUNARSUN LLC
D.B.A. NOVA PLUME VIRTUAL ASSISTANCE OR ANY OF ITS SUPPLIERS HAS
BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME
STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE
LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY
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PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE
AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/Access Restriction
LunarSun LLC d.b.a. Nova Plume Virtual Assistance reserves the right, in its sole discretion, to
terminate your access to the Site and the related services or any portion thereof at any time,
without notice. To the maximum extent permitted by law, this agreement is governed by the laws of
the State of Texas and you hereby consent to the exclusive jurisdiction and venue of courts in
Texas in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized
in any jurisdiction that does not give effect to all provisions of these Terms, including, without
limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between
you and LunarSun LLC d.b.a. Nova Plume Virtual Assistance as a result of this agreement or use
of the Site. LunarSun LLC d.b.a. Nova Plume Virtual Assistance's performance of this agreement
is subject to existing laws and legal process, and nothing contained in this agreement is in
derogation of LunarSun LLC d.b.a. Nova Plume Virtual Assistance's right to comply with
governmental, court and law enforcement requests or requirements relating to your use of the Site
or information provided to or gathered by LunarSun LLC d.b.a. Nova Plume Virtual Assistance
with respect to such use. If any part of this agreement is determined to be invalid or unenforceable
pursuant to applicable law including, but not limited to, the warranty disclaimers and liability
limitations set forth above, then the invalid or unenforceable provision will be deemed superseded
by a valid, enforceable provision that most closely matches the intent of the original provision and
the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user
and LunarSun LLC d.b.a. Nova Plume Virtual Assistance with respect to the Site and it
supersedes all prior or contemporaneous communications and proposals, whether electronic, oral
or written, between the user and LunarSun LLC d.b.a. Nova Plume Virtual Assistance with
respect to the Site. A printed version of this agreement and of any notice given in electronic form
shall be admissible in judicial or administrative proceedings based upon or relating to this
agreement to the same extent and subject to the same conditions as other business documents and
records originally generated and maintained in printed form. It is the express wish to the parties
that this agreement and all related documents be written in English.

Changes to Terms
LunarSun LLC d.b.a. Nova Plume Virtual Assistance reserves the right, in its sole discretion, to
change the Terms under which www.novaplumeva.com is offered. The most current version of the
Terms will supersede all previous versions. LunarSun LLC d.b.a. Nova Plume Virtual Assistance
encourages you to periodically review the Terms to stay informed of our updates.

Contact Us
LunarSun LLC d.b.a. Nova Plume Virtual Assistance welcomes your questions or comments
regarding the Terms:

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LunarSun LLC d.b.a. Nova Plume Virtual Assistance
12436 FM 1960 Rd West, #400
Houston, Texas 77065

Email Address:
novaplume.va@gmail.com

Telephone number:
832-810-0220